Plans and pricing
Pay monthly, or pay yearly and save 22%. Cancel anytime.
- Remote Help Desk
- Computer Diagnostics
- Virus & Malware Removal
- Printer & Camera Troubleshooting
- Email & Phone Support
- Everything in Basic, plus:
- Hardware Upgrades
- Repair Labor
- Network Setup & Optimization
- Security Audits
- Everything in Gold, plus:
- Custom PC Builds
- Custom CCTV Installation
- Cloud Integration
- Priority Scheduling
HOW WE WORK
- You get a written price before any work starts.
- Our work has a 90-day workmanship promise.
- Cancel from your account or with one call.
- A real person answers. Members get a 24/7 emergency line.
Compare all features
| Feature | BASIC | GOLDMOST POPULAR | PLATINUM |
|---|---|---|---|
| IT & Business Support | |||
| Remote Help Desk | |||
| Email & Phone Support | |||
| Software Training | |||
| Identity Protection | |||
| Computers & Hardware | |||
| Computer Diagnostics | |||
| Virus & Malware Removal | |||
| Printer & Camera Troubleshooting | |||
| Hardware Upgrades | |||
| Physical Repairs | |||
| System Upgrades & Maintenance | |||
| Custom PC Builds | |||
| Security & Smart Home | |||
| Camera Maintenance & Replacement | |||
| Smart Home Integration | |||
| Custom CCTV Installation | |||
| NVR/DVR + Night Vision | |||
| Smart Video Doorbells | |||
| Networking & Wi-Fi | |||
| Network Setup & Optimization | |||
| Security Audits | |||
| Cloud Integration | |||
| Perks | |||
| Priority Scheduling | |||
Questions
Can I cancel anytime?
Yes. No contract and no cancellation fee. Cancel from your account, by email to support@neztechservices.com, or with one call to (929) 280-7513. Your plan stays active until the end of the period you paid for.
What is the difference between monthly and yearly?
Yearly costs 22% less. Both cover the same services. Only the billing changes.
Are parts included?
Your plan covers the labor it lists. Parts are extra, with your store discount of 10%, 15% or 25%. You get a written price before any work starts.
Do you serve my area?
On-site visits cover all five NYC boroughs. Outside NYC, we cover projects of $1,500 or more and active members. You can also get remote help or drop your device off at 163 W 231st Street in the Bronx.
Can I change my plan?
Yes. Upgrades start right away, prorated. Downgrades start at your next renewal.
Parts are extra. Response times are targets, not guarantees. Plans renew until you cancel.
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